Prospectour Privacy Policy
This policy explains what personal data Prospectour collects, why, the legal basis for using it, who we share it with, how long we keep it, and the rights you have. It reflects how the app actually works.
1. Who we are
Prospectour ("Prospectour", "we", "us", "our") is a location-based idle-mining mobile game for iOS and Android. The data controller responsible for your personal data is Prospectour LTD, a private limited company registered in England and Wales (company number 17369914), registered office 3 Tilling Close, Maidstone, England, ME15 6RW.
For any privacy question, or to exercise your rights, contact our Data Protection Officer, Mark Deakin, at delete@prospectour.co.uk.
We process personal data in line with the UK GDPR and the Data Protection Act 2018 (and, for users in the EEA, the EU GDPR).
2. Age requirement
Prospectour is rated 18+ and is intended only for adults. We do not knowingly collect personal data from anyone under 18. If you believe someone under 18 has created an account, contact us and we will delete it. See also Section 12.
3. What we collect and why
| Data | Why we collect it | Legal basis |
|---|---|---|
| Email address | To create and secure your account and to contact you about it. Stored encrypted (AES-256-GCM) with a one-way blind index for lookup | Art. 6(1)(b) performance of a contract |
| Survey profile (optional) | Birth date, gender and postcode, only if you choose to fill them in before a mini-game survey. Sent to CPX Research so you are offered surveys you qualify for. Stored encrypted (AES-256-GCM); skip it or clear it at any time and surveys still work | Art. 6(1)(a) consent |
| Username | Your public display name. Shown to other players on leaderboards and in referral lists (see below) | Art. 6(1)(b) performance of a contract |
| Password | To authenticate you. Stored only as a one-way Argon2id hash, never in plain text | Art. 6(1)(f) legitimate interest (account security) |
| Sign-in with Google / Apple | If you choose these, we receive a verified identifier and email from the provider to create or match your account. We never receive your Google or Apple password | Art. 6(1)(b) performance of a contract |
| Precise location (GPS) | Core gameplay — to let you claim and own real-world map "squares" near you, and as an anti-cheat speed check. Used only while the app is in the foreground. We keep only your single most-recent fix (no location history) and purge it after ~24 hours of inactivity | Art. 6(1)(b) contract; Art. 6(1)(f) legitimate interest (anti-cheat) |
| Claimed-square coordinates | The map squares you own are part of your game state; they indicate places near where you have played | Art. 6(1)(b) performance of a contract |
| Coarse location (weather) | To show in-game weather, we send an approximate location (rounded to ~11 km, with no account identifier) to our weather provider | Art. 6(1)(f) legitimate interest (game feature) |
| Device identifier | Referral anti-fraud only. Stored as a one-way HMAC index — the raw device ID is never stored | Art. 6(1)(f) legitimate interest (fraud prevention) |
| Phone number (cash-out only) | Only if you cash out gems: verified by a one-time SMS code (Twilio) so each phone number vouches for one account. Stored encrypted (AES-256-GCM) with a one-way blind index | Art. 6(1)(b) contract; Art. 6(1)(f) legitimate interest (fraud prevention) |
| Profile picture (optional) | Shown to other players next to your display name. Stored with Bunny (Section 5); some uploads are held for moderation first, and other players can report a picture. Remove it in the app at any time | Art. 6(1)(b) performance of a contract |
| Push notification token (iOS) | If you allow notifications, the token Apple gives your device is stored against your account so that push notifications can be sent to it. We do not send push notifications yet; the game’s reminders are scheduled on your device itself | Art. 6(1)(b) performance of a contract |
| Purchase records | To deliver in-app purchases and to meet accounting and tax obligations | Art. 6(1)(b) contract; Art. 6(1)(c) legal obligation |
| Referral graph & activity days | To run the referral reward feature and calculate rewards | Art. 6(1)(b) performance of a contract |
| Advertising & device identifiers | Used by our ad partner to serve ads (see Section 4). Personalised advertising is used only with your consent | Art. 6(1)(a) consent (personalised ads); Art. 6(1)(f) legitimate interest (non-personalised ads) |
| IP address | Security and abuse-prevention logs only, kept briefly | Art. 6(1)(f) legitimate interest (security) |
| Crash & diagnostic data | App version, OS, device model and stack traces to fix bugs. Personal data is scrubbed before sending — no account ID, email, or location | Art. 6(1)(f) legitimate interest (reliability) |
We do not intentionally collect any special-category (sensitive) data. Because precise location can infer sensitive information (for example, proximity to a place of worship), we treat it as high-risk and minimise it as described above.
What other players can see. Only your display name and your game progress. Never your email address, your location or your balances. Your display name is the username you chose; if you have not set one, we show a name derived from the first part of your email address (so sarah.kline@example.com appears as "Sarah Kline") and never the address itself. This name appears on leaderboards, and to the person whose invite code you used and the people who used yours. You can set or change your username at any time in the app.
We do not sell your personal data.
If you are not a player
- Closed-testing sign-ups (the testing form): your name, email address, which phone you have and whether you have tested with us before, used to run the closed test. If we approve you, your email is added to our Google Play tester group (Google Cloud Identity, Section 5) and we email you the opt-in link. Legal basis: Art. 6(1)(a) consent, which you can withdraw at any time by contacting us (Section 14).
- Business partners (the partners form): your business name, trading address, website or social link, description, email address and optional logo. Once approved, the business name, description, link and logo are shown publicly on the partners page of this website; your email and address are not. We email you one-time sign-in codes (via Resend) for the partner page, where you can edit or delete your listing at any time. Legal basis: Art. 6(1)(a) consent.
Cookies and similar storage on prospectour.co.uk
The website uses no advertising or analytics cookies. It stores only what a feature you use needs, or a preference you set:
| Name | Purpose | Lasts |
|---|---|---|
ps (cookie) | Keeps you signed in to your account on the website | 24 hours, or until you sign out |
pp (cookie) | Keeps a business partner signed in to their partner page | 24 hours, or until you sign out |
discord_oauth_state (cookie) | Protects the Discord account-linking round trip from forgery | 10 minutes |
prospectour.shopCurrency (browser local storage) | Remembers the currency you picked in the web shop | Until you clear your browser storage |
| Google and Apple sign-in | The account page (/account/) loads Google’s and Apple’s sign-in buttons from their servers. They can set their own cookies, such as Google’s g_state, which remembers that you closed the Google sign-in prompt, under Google’s and Apple’s privacy policies | Set by Google / Apple |
4. Advertising
Prospectour shows optional rewarded video ads (you choose to watch one for in-game nuggets or a temporary mining boost). Each ad is served by one of our advertising partners; the app takes turns between them rather than letting a single partner serve every ad. These partners are integrated directly: Google AdMob, AppLovin, Liftoff Monetize (whose software is also known as Vungle), Pangle, BIGO Ads, Chartboost and InMobi. The others are reached through Unity LevelPlay, an ad mediation service provided by Unity Technologies (ironSource), which runs an auction between the networks that bid through it: Unity Ads, ironSource Ads and Meta Audience Network. A partner only serves ads once we have enabled it, so not all of them are active at any given time. To serve and pay for ads, the partner that serves an ad may collect and process device information and advertising identifiers, and it confirms to our server that you finished the ad so we can credit your account.
- Consent (EEA / UK / Switzerland). Before any personalised ads load, you will see a Google-managed consent prompt (via Google's User Messaging Platform). If you do not consent, you can still play, and you may see non-personalised ads instead.
- Apple App Tracking Transparency (iOS). On iOS you will also see Apple's App Tracking Transparency prompt. If you do not allow tracking, we and our ad partner will not use the device's advertising identifier to track you across apps.
- How Google uses this data is described in Google's Privacy Policy and in How Google uses information from sites or apps that use our services. A list of the ad technology providers Google may work with is available through the consent prompt.
- Changing your choice. On iOS you can change tracking permission at any time in Settings → Privacy & Security → Tracking; on Android you can reset or delete your advertising ID in your device's Google settings. You can also manage ad personalisation at Google Ad Settings, or contact us (Section 14) to have your consent choice reset.
5. Who we share data with
We use a small number of processors and partners. We do not sell your data.
| Recipient | Role | What they receive | Safeguard |
|---|---|---|---|
| Northbytes (Northstarsolutionz Ltd) | Processor — development and hosting administration | Access to stored data where needed to build, run and support the service | UK company (company number 17223975) |
| Fly.io | Processor — hosting, managed database, backups | All stored data, on an encrypted volume | Data Processing Agreement in place; region pinned to London, UK (lhr) |
| Sentry (Sentry GmbH) | Processor — crash & error diagnostics | Crash/error reports: app version, OS and device model, stack traces — no account ID, email, or precise location (personal data is scrubbed before sending) | EU data residency (ingest in Germany); DPA available |
| Stripe (Stripe Payments Europe, Ltd.) | Processor — card payments for the web shop | The email address, name and card details you enter on Stripe’s own checkout page, and the amount. We never see or store your card details — we keep only Stripe’s session reference against your purchase | Data Processing Agreement in place; EU/US transfers under Standard Contractual Clauses |
| Bunny (BunnyWay d.o.o.) | Processor — profile-picture storage and delivery | The profile picture you choose to upload, stored in their UK storage region and served through their CDN behind expiring signed links. Uploading a picture is optional and you can remove it in the app at any time, which also deletes it from storage and their cache | Data Processing Agreement in place; BunnyWay is established in Slovenia (EU), storage region UK |
| Resend (Resend, Inc.) | Processor — transactional email | Your email address and the message body, for password resets, account-deletion links, tester invitations and partner sign-in codes | Data Processing Agreement in place; UK/US transfers under Standard Contractual Clauses. Delivery egress is EU (eu-west-1) |
| Cloudflare (Cloudflare, Inc.) | Processor — DNS and inbound email routing | Emails you send to our support and account-deletion addresses (your email address and the message) pass through Cloudflare Email Routing on their way to our inbox; Cloudflare does not store them | Cloudflare’s Data Processing Addendum (part of its customer terms); UK/US transfers under Standard Contractual Clauses with the UK Addendum |
| CPX Research (Make Opinion GmbH) | Paid surveys that refill your mini-game lives, only if you choose to open one | An anonymous player reference, which mini-game you were playing, and your IP address and device type (so CPX Research can offer surveys for your country and phone). If you choose to fill in the optional survey profile, also your birth date, gender and postcode, so you are offered surveys you qualify for. A completed survey refills the right game; your survey answers go to CPX Research directly and are not shared with us | Governed by CPX Research's privacy policy |
| Giftbit (Giftbit Inc.) | Processor, gift card cash-out | If you cash out gems: your email address and first name, the gift card brand and amount, so the card can be emailed to you | Governed by Giftbit's privacy policy |
| Twilio (Twilio Inc.) | Processor, phone number verification | If you verify a phone number for cash-out: the number, and the one-time code sent to it by SMS | Governed by Twilio's privacy notice and its Data Protection Addendum |
| Discord (Discord Netherlands B.V.) | Processor — optional Discord account linking | Only if you choose to link: your Discord user ID and display name, matched to your Prospectour account. Linking is optional and can be undone at any time | Governed by Discord’s own terms; EU/US transfers under Standard Contractual Clauses |
| Open-Meteo | Weather provider | Coarsened approximate location only (~11 km), with no account identifiers | Public keyless API; no PII sent |
| Nominatim (OpenStreetMap Foundation) | Place-name lookup for a claimed square | The coordinates of a square you claim, to find which county and country it sits in for the leaderboards. Sent with no account identifier, and the answer is cached so repeat claims in the same area are not sent again | Public keyless API; UK/EU non-profit; no identifiers sent |
| OpenFreeMap & OpenStreetMap | Map tiles for the website map and the in-game world | Your IP address and the part of the map you are looking at, as your browser or the app requests each tile. No account identifier is attached | Public keyless tile service; no identifiers sent |
| Photon (komoot GmbH) | Address search on the website map | Only when you type in the map’s search box: what you typed, and your IP address. No account identifier is attached | Public keyless API; EU-hosted; no identifiers sent |
| Google Cloud Identity | Processor — closed-testing access lists | Only if you sign up as a tester: the email address you gave us, added to a Google group so Google Play will let that address install the test build | Data Processing Agreement in place; transfers under EU Standard Contractual Clauses. Applies only to tester sign-ups, never to ordinary players |
| Unity (LevelPlay) (Unity Technologies / ironSource) | Advertising partner — ad mediation for the Unity Ads, ironSource Ads and Meta Audience Network networks | Device and advertising identifiers, subject to your consent (Section 4); an anonymous player reference so a watched ad can credit the right account | Governed by Unity's privacy policy |
| Google (AdMob) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4); an anonymous ticket reference so a watched ad can credit the right account | Governed by Google's policies |
| AppLovin | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4); an anonymous player reference and an anonymous ticket reference so a watched ad can credit the right account | Governed by AppLovin's privacy policy |
| Liftoff Monetize (Vungle) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4); an anonymous ticket reference so a watched ad can credit the right account | Governed by Liftoff's privacy policy |
| Pangle (TikTok Pte. Ltd.) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4); an anonymous ticket reference so a watched ad can credit the right account | Governed by Pangle's privacy policy |
| BIGO Ads (BIGO Technology) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4) | Governed by BIGO Ads' privacy policy |
| Chartboost (Chartboost, Inc.) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4) | Governed by Chartboost's privacy policy |
| InMobi (InMobi Pte. Ltd.) | Advertising partner (integrated directly) | Device and advertising identifiers, subject to your consent (Section 4) | Governed by InMobi's privacy policy |
| Apple / Google | App stores & payment processors | Purchase transactions you make | Governed by their own terms and privacy policies |
6. International transfers
Your account data stays in the UK: hosting, database and backups are pinned to the London, UK (lhr) region. Crash and error diagnostics are held in the EEA — Sentry ingests them in Germany — and never include your account ID, email or precise location.
Some processors we use are established outside the UK/EEA, or may route data to group companies that are. Stripe (card payments), Resend (transactional email), Cloudflare (DNS and inbound email routing) and Discord (optional account linking) each operate under a Data Processing Agreement with us, with transfers covered by the UK International Data Transfer Agreement or EU Standard Contractual Clauses.
Some third-party partners you interact with — our advertising partners (Google AdMob, AppLovin, Liftoff Monetize, Pangle, BIGO Ads, Chartboost, InMobi, and Unity LevelPlay with the networks that bid through it, listed in section 4), Giftbit and Twilio (cash-out only), Apple, and the app stores — operate global infrastructure and may process data outside the UK/EEA under their own safeguards (such as the UK International Data Transfer Agreement, EU Standard Contractual Clauses, or an adequacy decision). Their handling of your data is governed by their own privacy policies, linked above.
7. How long we keep data
| Data | Retention |
|---|---|
| Live location fix | Most-recent fix only; purged after ~24 hours of inactivity |
| Ad records | ~30 days |
| Security / audit logs (incl. IP) | ~180 days |
| Purchase records | ~6 years, pseudonymised (UK accounting requirements) |
| Account data (email, balances, claims, referrals, username, phone number, survey profile, profile picture, push token, Discord link) | Until you delete your account (see Section 9) |
| Closed-testing sign-ups | Until you ask us to delete them; deleted 30 days after the decision if we do not invite you |
| Business partner listings | Until you delete your listing on the partner page; deleted 30 days after the decision if your application is not approved |
8. How we protect your data
Your email and live location are encrypted at rest with AES-256-GCM; passwords are hashed with Argon2id; all traffic is over HTTPS/TLS; access to production data is role-restricted, requires multi-factor authentication, and is audited. Encryption keys are managed so that destroying a key renders the related data unrecoverable ("crypto-shredding").
9. Your rights (UK / EU GDPR)
Under the UK GDPR (and EU GDPR, if you are in the EEA) you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing based on our legitimate interests. Where we rely on your consent (for example, personalised ads), you can withdraw it at any time without affecting processing that already happened.
To delete your account and personal data, you can either:
- delete it in-app: open Profile → Delete Account and confirm; or
- request deletion via our web page: https://prospectour.co.uk/delete-account.
To exercise any other right, contact our DPO (Section 1). We respond within one month.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk) or, if you are in the EEA, your local data protection authority.
10. California privacy rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know the categories and specific pieces of personal information we have collected about you, and the purposes for collecting it;
- Delete the personal information we hold about you;
- Correct inaccurate personal information;
- Opt out of the "sale" or "sharing" of personal information; and
- Not be discriminated against for exercising these rights.
We do not sell your personal information for money. Under California law, allowing our advertising partner to use identifiers for personalised (cross-context behavioural) advertising may be considered "sharing." You can opt out of this at any time by declining the ad-consent prompt, turning off App Tracking Transparency on iOS, or resetting your advertising ID on Android — this is our "Do Not Sell or Share My Personal Information" mechanism. We do not knowingly sell or share the personal information of anyone under 16 (and the app is 18+).
The categories of personal information we collect, our purposes, and the parties we disclose it to are described in Sections 3 to 5. To make a request, contact us (Section 14); we will verify your request through your account and respond within the timeframes California law requires.
11. Automated decisions
We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing.
12. Children
Prospectour is not directed at children and is rated 18+. We do not knowingly collect data from anyone under 18. See Section 2.
13. Changes to this policy
We may update this policy. We will post the new version here and update the "Last updated" date. We will notify you in-app of material changes.
14. Contact
Controller: Prospectour LTD (company number 17369914), 3 Tilling Close, Maidstone, England, ME15 6RW
Data Protection Officer: Mark Deakin — delete@prospectour.co.uk
Account deletion: https://prospectour.co.uk/delete-account
Supervisory authority: Information Commissioner's Office (ICO), ico.org.uk